Agreement to these terms
By accessing https://www.epoxyres-it.co.uk or placing an order, you agree to these Terms of Service and our privacy policy.
If you do not agree, please do not use our website.
You must be at least 18 years old, or have permission from a parent or guardian, to purchase chemical products from us.
About our products
We sell epoxy resin, hardener, pigments, tools, and related craft supplies for DIY and professional use.
Product descriptions, images, and specifications are provided in good faith but may vary slightly due to manufacturing batches, screen settings, or packaging updates.
Epoxy resin is a chemical product. You are responsible for reading and following all safety data sheets, mixing instructions, and local regulations applicable to your project.
Accounts
When you create an account, you must provide accurate information and keep your login details secure.
You are responsible for activity under your account. Notify us immediately if you suspect unauthorized access.
We may suspend or terminate accounts that violate these terms or applicable law.
Orders, pricing, and payment
All prices are shown in GBP (£) unless stated otherwise and include VAT where applicable.
A contract is formed when we send your order confirmation email after successful payment.
We reserve the right to refuse or cancel orders (for example, due to pricing errors, stock issues, suspected fraud, or shipping restrictions). If cancelled after payment, you will receive a full refund.
Payment is accepted via Stripe (card) and/or PayPal where available. By submitting payment, you confirm you are authorized to use the chosen payment method.
Shipping and delivery
Delivery times and shipping costs are shown at checkout. Our shipping and returns policy forms part of these terms.
Returns and refunds
Returns and refunds are handled in accordance with our refund policy and your statutory consumer rights.
Promotions, coupons, and Spin & Win
Promotional codes, Spin & Win prizes, and special offers are subject to their stated terms, expiry dates, minimum spend requirements, and usage limits.
We may withdraw or amend promotions at any time. Promotions cannot normally be combined unless explicitly stated.
Acceptable use of the website
You agree not to misuse our website, including by attempting unauthorized access, introducing malware, scraping content unlawfully, or using the site for fraudulent purposes.
User-generated content (such as reviews) must be honest, lawful, and not infringe third-party rights. We may remove content that violates these terms.
Intellectual property
All website content, branding, product photography, and materials are owned by or licensed to Epoxy Res-iT and protected by intellectual property laws.
You may not copy, reproduce, or distribute our content for commercial purposes without written permission.
Disclaimer and limitation of liability
Our website and products are provided on an "as is" and "as available" basis to the fullest extent permitted by law.
We do not guarantee uninterrupted website access or that products will meet every specific project outcome. Results depend on correct mixing, application, environment, and workmanship.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
Subject to the above, we are not liable for indirect or consequential losses such as lost profits, wasted materials, or project delays.
Third-party links
Our website may link to third-party sites (for example social media or payment providers). We are not responsible for their content or privacy practices.
Governing law and disputes
These terms are governed by the laws of England and Wales.
Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, without affecting mandatory consumer rights in your country of residence where applicable.
Changes to these terms
We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact us
If you have questions about this policy, please get in touch using the contact form or email below.